Refund policy

Returns:

• You can return items within 30 days of purchase.
• Items must be unworn, unwashed, and in their original condition with tags attached.
• Sale items are final and cannot be returned.

Refunds:

• Once we receive your return, we will inspect it and notify you of the approval or rejection of your refund.
• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-10 business days.

Exchanges:

• If you need to exchange an item for a different size or color, please return the original item and place a new order.

Shipping:

• You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
• If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us:

• For any return or refund inquiries, please contact us at info@thebtrfly.com.